Beauty Peak Hub

Refund and Returns Policy

At Beauty Peak Hub, we aim to ensure customer satisfaction with every purchase. Please review our Refund and Return Policy carefully, as it outlines the guidelines for refunds, exchanges, warranties, and returns.

1. General Guidelines

  • Refunds, exchanges, and returns are only accepted within 3 days of delivery.
  • All products must be unused, undamaged, and returned in their original packaging with all tags and labels intact.
  • Proof of purchase (receipt or order confirmation) is required for processing any return or exchange.

2. Refund Policy

  • Cash refunds are not available.
  • Refunds, if applicable, will be provided as cash.

3. Return and Exchange Policy

  • Returns or exchanges are accepted if:
    • The product delivered is incorrect or damaged.
    • The product is defective due to manufacturing issues.
  • To initiate a return or exchange, contact our support team within 3 days of delivery.
  • Customers are responsible for returning the product to us, unless the return is due to our error ( incorrect or defective item).

4. Warranty Policy

  • We do not offer explicit warranties on our products unless stated otherwise.
  • Any issues with the product must be reported within the 3-day return window.

5. Conditions Not Covered

We do not accept returns or exchanges for:

  • Products damaged due to misuse or improper handling.
  • Items returned after the 3-day return window.
  • Personal care items opened makeup or face masks for hygiene reasons.

6. Payment Method

  • We only accept Cash on Delivery (COD) payments.
  • Refunds or exchanges will follow the same COD process with no alternative payment methods offered.

7. Process for Returns and Exchanges

To request a return or exchange:

  1. Contact us at [email protected] within 3 days of receiving your order.
  2. Provide your order details, reason for the return or exchange, and proof of purchase.
  3. Once approved, you will be guided through the return process.

8. Contact Us

If you have questions about our Refund and Return Policy, please reach out to us at:

By purchasing from Beauty Peak Hub, you agree to this Refund and Return Policy. Thank you for choosing us!